{"id":14626,"date":"2024-04-25T07:03:28","date_gmt":"2024-04-25T07:03:28","guid":{"rendered":"https:\/\/thepixelcurve.com\/edubin\/ld\/?page_id=14626"},"modified":"2025-01-10T15:59:47","modified_gmt":"2025-01-10T15:59:47","slug":"policy","status":"publish","type":"page","link":"https:\/\/beta26.fasilatelm.com\/en\/policy\/","title":{"rendered":"Policy"},"content":{"rendered":"\t\t
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<\/div>
OUR POLICIES<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPrivacy Policy for Users<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Introduction<\/span><\/h3><\/div><\/div><\/div>

Welcome to Fasilat Elm. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.<\/p><\/div><\/div><\/div>

Information We Collect<\/span><\/h3><\/div><\/div><\/div>

We collect various types of information to provide and improve our services:<\/p>

  • Personal Information: This includes your name, email address, phone number, and other contact details when you register for our courses or subscribe to our newsletter.<\/li>
  • Payment Information: We collect payment details such as credit card information to process your transactions securely.<\/li>
  • Usage Data: We collect information on how you interact with our website and services, including your IP address, browser type, pages visited, and time spent on our site.<\/li>
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather information about how our website is used.<\/li><\/ul><\/div><\/div><\/div>

    How We Use Your Information<\/span><\/h3><\/div><\/div><\/div>

    We use the collected information for various purposes:<\/p><\/div><\/div>

    • <\/i>To provide and maintain our services<\/span><\/li>
    • <\/i>To process your transactions and send purchase confirmations<\/span><\/li>
    • <\/i>To send you updates, promotional materials, and other information that may be of interest to you<\/span><\/li>
    • <\/i>To improve our website and services based on your feedback<\/span><\/li>
    • <\/i>To respond to your comments, questions, and support requests<\/span><\/li>
    • <\/i>To monitor and analyze usage and trends to improve your experience<\/span><\/li><\/ul><\/div><\/div><\/div>

      Information Sharing and Disclosure<\/span><\/h3><\/div><\/div><\/div>

      We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:<\/p>

      • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform website-related services, or assist us in analyzing how our service is used.<\/li>

      • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.<\/p><\/li><\/ul><\/div><\/div><\/div>

        Data Security<\/span><\/h3><\/div><\/div><\/div>

        We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.<\/p><\/div><\/div><\/div>

        Changes to this policy<\/span><\/h3><\/div><\/div><\/div>

        You have the right to:<\/p>

        • Access and update your personal information<\/li>
        • Request the deletion of your personal data<\/li>
        • Object to the processing of your data<\/li>
        • Withdraw consent at any time where we are relying on consent to process your personal information<\/li><\/ul><\/div><\/div><\/div>

          Children’s Privacy<\/span><\/h3><\/div><\/div><\/div>

          Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.<\/p><\/div><\/div><\/div>

          Changes to This Privacy Policy<\/span><\/h3><\/div><\/div><\/div>

          We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          Introduction<\/span><\/h3><\/div><\/div><\/div>

          Welcome to Fasilat Elm. This Privacy Policy explains how we collect, use, and protect your personal information as an instructor with our e-learning platform.<\/p><\/div><\/div><\/div>

          Information We Collect<\/span><\/h3><\/div><\/div><\/div>

          As an instructor, we collect the following types of information:<\/p>

          • Personal Information: When you apply to become an instructor, we collect your name, email address, phone number, and other contact details.<\/li>
          • Professional Information: We may collect information about your qualifications, teaching experience, and other professional credentials relevant to your role as an instructor.<\/li>
          • Payment Information: If applicable, we collect payment details to process transactions related to your services as an instructor.<\/li><\/ul><\/div><\/div><\/div>

            How We Use Your Information<\/span><\/h3><\/div><\/div><\/div>

            We use the collected information for the following purposes:<\/p>

            • To manage and facilitate your role as an instructor on our platform<\/li>
            • To communicate with you regarding course updates, student inquiries, and administrative matters<\/li>
            • To process payments and manage financial transactions related to your services<\/li>
            • To improve our services and offerings based on your feedback and interactions with students<\/li><\/ul><\/div><\/div><\/div>

              Information Sharing and Disclosure<\/span><\/h3><\/div><\/div><\/div>

              We do not sell your personal information to third parties. We may share your information with:<\/p>

              • Students: We may disclose necessary information to students enrolled in your courses to facilitate learning and communication.<\/p><\/li>

              • Service Providers: Third-party companies and individuals who assist us in providing and managing our services, including payment processors and technical support providers.<\/p><\/li><\/ul><\/div><\/div><\/div>

                Data Security<\/span><\/h3><\/div><\/div><\/div>

                We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to safeguard your data.<\/p><\/div><\/div>

                Your Rights<\/span><\/h3><\/div><\/div><\/div>

                As an instructor, you have the right to:<\/p>

                • Access and update your personal information<\/li>
                • Object to the processing of your information<\/li>
                • Withdraw consent for specific uses of your information<\/li>
                • Request the deletion of your data, subject to contractual obligations<\/li><\/ul><\/div><\/div>

                  Changes to This Privacy Policy<\/span><\/h3><\/div><\/div><\/div>

                  We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website or by other means of communication.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                  \n\t\t\t\t\t
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                  Introduction<\/span><\/h3><\/div><\/div><\/div>

                  Fasilat Elm E-Training Institute is committed to providing high-quality educational content and services. This Refund Policy outlines the circumstances under which refunds may be issued for our courses and services.<\/p><\/div><\/div><\/div>

                  Eligibility for Refunds<\/span><\/h3><\/div><\/div><\/div>

                  Course Enrollment: Refunds are available for course enrollments under specific conditions outlined below. The refund amount and eligibility will depend on the timing of your request and the type of course or service purchased.<\/p>

                  Special Offers: Courses purchased under special offers or discounted rates may not be eligible for refunds. Please check the terms of the specific offer for details.<\/p><\/div><\/div><\/div>

                  Refund Request Process<\/span><\/h3><\/div><\/div><\/div>

                  Submission: To request a refund, please contact our support team at\u00a0@\u00a0<\/span>with your name, account details, course name, and reason for the refund request.<\/p>

                  Timing: Refund requests must be submitted within 4 days of the course purchase date.<\/p><\/div><\/div><\/div>

                  Refund Conditions<\/span><\/h3><\/div><\/div><\/div>

                  Before Course Start: Full refunds are available if you request a refund before the start date of the course or before watching any videos of the course within 24hrs.<\/p>

                  After Course Start:<\/p>

                  Within 4 Days: A partial refund may be issued if the request is made within 2 days after the course start date. The exact refund amount will be determined based on the proportion of the course completed.<\/p>

                  After 4 Days: No refunds will be issued after 4 days from the course start date.<\/p>

                  Course Access: If you have accessed more than 25% of the course content, you will not be eligible for a refund, regardless of the request timing.<\/p><\/div><\/div><\/div>

                  Non-Refundable Items<\/span><\/h3><\/div><\/div><\/div>

                  Downloadable Content: Purchases of downloadable content, such as e-books, PDFs, or other digital materials, are non-refundable.<\/p>

                  Certificates: Fees paid for certificates of completion are non-refundable once the certificate has been issued.<\/p><\/div><\/div><\/div>

                  Processing Refunds<\/span><\/h3><\/div><\/div><\/div>

                  Approval: Once your refund request is approved, we will process your refund within 30 business days.<\/p>

                  Method: Refunds will be issued to the original payment method used at the time of purchase.<\/p>

                  Notification: You will receive an email notification once your refund has been processed.<\/p><\/div><\/div>

                  Changes to Refund Policy<\/span><\/h3><\/div><\/div><\/div>

                  The Institute reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Refund Policy periodically for any updates.<\/p><\/div><\/div><\/div>

                  Contact Information<\/span><\/h3><\/div><\/div><\/div>

                  For any questions regarding this Refund Policy, please contact us at:<\/p>

                  Email:\u00a0<\/span>support@fasilatelm.com<\/p>

                  WhatsApp: 00971523349479<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  OUR POLICIES Privacy Policy for Users Introduction Welcome to Fasilat Elm. We are committed to protecting your privacy and ensuring […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14626","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/pages\/14626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/comments?post=14626"}],"version-history":[{"count":51,"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/pages\/14626\/revisions"}],"predecessor-version":[{"id":19555,"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/pages\/14626\/revisions\/19555"}],"wp:attachment":[{"href":"https:\/\/beta26.fasilatelm.com\/en\/wp-json\/wp\/v2\/media?parent=14626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}